The North East and Yorkshire Leadership Academy (NEYLA) is offering a series of free, virtual workshops to support colleagues across the system to strengthen their improvement knowledge and skills.

The Improvement Fundamentals sessions provide a practical introduction to the mindset, thinking and principles that underpin successful improvement – helping staff build confidence to understand problems and make meaningful changes in practice.

Two workshops to support your learning

There are two upcoming sessions, designed with linked themes but also accessible as standalone workshops:

Improvement Fundamentals #1

Thursday 9 July, 9:00am – 12:00pm, Virtual

This introductory session focuses on building a strong foundation in improvement thinking. It will:

• Explore key principles and approaches to improvement
• Introduce a simple 5-step method to guide your work
• Highlight the ‘Triple Aim’ – using system, observational and anecdotal data to understand problems
• Share practical tips on using observation to identify opportunities for change

Participants will also receive pre-reading to support their learning and a post-session exercise to help apply the concepts in practice.

Improvement Fundamentals #2

Thursday 17 September, 9:00am – 12:00pm, Virtual

This session focuses on understanding problems in greater depth and identifying root causes before moving to solutions. It will:

• Introduce process mapping, including key terminology and simple measures
• Support participants to build their own process map step-by-step
• Explore how to analyse processes to identify root causes
• Consider how to engage the right stakeholders when moving towards solutions

This workshop can be attended as a standalone session, although attending Part 1 may be helpful.

Supporting practical improvement across the system

These workshops are ideal for anyone involved in improving services, whether you are new to improvement or looking to strengthen your approach. They offer practical tools and methods that can be applied across a wide range of health and care settings.

By developing a shared understanding of improvement principles, these sessions support a more consistent, person-centred and evidence-informed approach to change – aligned with the wider ambition for neighbourhood health and continuous improvement across the system.

Find out more and book your place

To learn more and register for either session, visit the NEYLA booking pages:

• Book Improvement Fundamentals #1
• Book Improvement Fundamentals #2

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