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Organisational health literacy standards and toolkit

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Staff knowledge and learning resources

Staff have access to training, support and resources to improve their health literacy skills.

Introduction
A health literate organisation makes health literacy part of day-to-day business. Staff need to have the skills to work in a health literate way. The organisation needs to make sure staff have access to training and resources to help them to do this.

Training and resources also need to be clear, simple and easy to understand. This tools and resources on this page will help.
Tools and resources to help you to make sure your training presentations are clear, simple and easy to understand
PowerPoint checklist
Use this PowerPoint checklist to make sure your presentations are written simply.

Health literacy PowerPoint guidance
Use this PowerPoint guidance to make sure your presentations are written simply.
Tools and resources to help you to introduce health literacy in existing training and meetings
Health literacy – the basics presentation
Use this short 15-minute presentation to introduce health literacy into existing training programmes or meetings. This might include induction or equality and diversity training.

Quotes from community engagement
Use these quotes from community engagement to include real-life examples in your training sessions.

Health literacy activities pack
Activities to get people thinking about health information and how easy or hard it can be for some people to understand it. They can form part of things like:
  • training sessions
  • away days
  • team meetings
Health literacy staff
Example job descriptions
Examples of the types of roles you might have in a health literacy team:
Example health literacy team structures
Examples of health literacy team structures. These might be helpful if you're thinking about setting up a team in your organisation.

If you would like to get in touch and find out more,
please email:
[email protected]

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Useful links:

Health literacy training
A link to free health literacy training for the North East and North Cumbria available on Boost Learning Academy.

Health literacy YouTube playlist 
A set of videos on health literacy.

Health Literacy NHS Futures page
Join this page to connect with other people who have an interest in health literacy to learn new things and share learning.

Language of Health video
This video shows how people feel about the complicated language we sometimes use in healthcare.

Health Literacy Month website
Visit this website to find out more about Health Literacy Month and how you can promote it in your organisation.


Co-production page and toolkit
When you are designing and developing training involve:

- the people who will deliver the training
- the people who will receive the training
- people with health literacy knowledge

Follow this link for tools and resources to help you to involve others in your work.

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Contact

0191 535 4339[email protected]

Pemberton House, Colima Avenue Sunderland Enterprise Park Sunderland, SR5 3XB

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