Personalised care means the planning and delivery of care based on what matters to the individual and their own strengths and diverse needs. We are here to provide the tools and training which will enable staff and volunteers across the North East and North Cumbria Integrated Care System (ICS) to develop and deliver their Personalised Care skills whatever role they play in a service user’s journey.
Within this section you will find the training, information and links to give you the tools to enable you to develop and deliver a personalised care approach whatever your background.
MECC is an approach to behaviour change that utilises the millions of day-to-day interactions that organisations and people have with other people to encourage changes in behaviour that have a positive effect on the health and wellbeing of individuals, communities and populations.
It is simple signposting to better health and wellbeing. Helping you to have brief conversations in order to raise awareness, motivate and signpost people to better health and wellbeing using three steps:
Ask – take notice and engage
Assist – provide motivational health information
Act – signpost to a local service