Health and Wellbeing Offer

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North East and North Cumbria system health and wellbeing offer for health and care staff, and volunteers...

What we offer...

We are committed to supporting the health and wellbeing of all health and care staff, and volunteers in the North East and North Cumbria. Focusing on your wellbeing helps prevent illness, reduces stress, and promotes mental wellness. This leads to a healthier, happier you!

Below are a range of useful resources from support with emotional and physical health to financial planning. If you need support to access these resources, you could ask a friend or family member, a work colleague or a social prescriber available through your GP.

During times of organisational change, you might need some support with your wellbeing, choices, and next steps. To see what's on offer, take a look our organisational change page...

If you have any queries about the North East and North Cumbria health and wellbeing offer, please contact: [email protected]

Improving personal health and wellbeing

Access to tools, services, and information that support you in managing your own health and wellness - covering mental and emotional wellbeing, physical health, and healthy lifestyle habits - so you can thrive both in and out of the workplace.

Workplace wellbeing - thrive not survive
2 hour virtual session - for all staff and volunteers across health and care.

An interactive workshop to reflect on personal resilience and build a personal wellbeing toolkit. What you will learn:

  • Understand resilience and what it means to us as individuals
  • How to spot the signs and symptoms of stress in yourself and others
  • Working on our own attention, awareness and focus – noticing the impact of thoughts, emotions, and feelings
  • Spending time experiencing a ‘Pick and Mix’ of activities and tools to build resilience
Book via the learning academy...
Health, prevention and physical wellbeing

DrinkCoach


Worried about your drinking? Health and social care staff and volunteers in the North East and North Cumbria can get FREE confidential online alcohol support.

Book 1:1 coaching sessions with a DrinkCoach alcohol treatment specialist to help you cut down, for good. Take the 2 minute #AlcoholTest to access this free support and start your journey to better health - click here...


Kickstart your health


For all staff and volunteers across health and care and the public.


Healthy changes start with little changes. Whether you want to lose weight, drink less alcohol, get active or quit smoking, you have access to lots of free tools and support through Better Health.

Access the NHS better health webpage...


Live well


For all staff and volunteers across health and care and the public.

NHS advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol.

Access the NHS live well webpage...


NHS YouTube


For all staff and volunteers across health and care and the public.

Comprehensive information service that helps to put you in control of your healthcare.

Access the NHS YouTube channel...


System offer for menopause and neurodiversity


For all staff and volunteers across health and care and the public.

Access the South Yorkshire Integrated Care System (ICS) website...


Women’s Health Concern - Menopause wellness hub


For all staff and volunteers across health and care and the public.

Access the menopause wellness hub...


Cycle of Change - Menopause 


For all staff and volunteers across health and care and the public.

Access the Cycle of Change website...


Menopause support in the workplace


For all staff and volunteers across health and care and the public.

Menopause can have a huge effect on individuals in the workplace, with many saying that the symptoms have negatively impacted their ability to do their job.

Access via the Boost website...
Self help/care

Mental Health text service in North East and North Cumbria


For all staff and volunteers across health and care and the public.

Are you struggling with your mental health but find it hard to talk? Simply text ‘CALMER’ to 85258 to get free, 24/7 confidential text support from Shout.

To start a conversation:

  • Text the word ‘CALMER’ to 85258.
  • You will receive four automated messages before being connected to one of Shout’s mental health professionals.
  • You will be provided with support and signpost to local services where appropriate.

The Shout service is free, anonymous, and does not appear on phone bills. You do not need to register, download an app, or use mobile data.

This text service does not replace other mental health support such as the NHS 111 mental health service or Talking Therapies.


Recovery College Online (RCO)


For all staff and volunteers across health and care.

Recovery College Online is a unique digital learning platform offering free, accessible mental health education to anyone aged 13 and over. Whether you’re a carer, health and care professional or volunteer, RCO provides a wealth of resources to support your mental wellbeing and recovery journey

Access the RCO website...


Mental health self help guides


For all staff and volunteers across health and care.


These guides covering a wide range of topics such as depression, anxiety and stress which offer you the opportunity to find out more about the causes of mental health issues and provide tools to work through feelings and emotions.

The guides contain verified information and are written by NHS clinical psychologists with contributions from service users, healthcare and voluntary sector staff.

Access the Cumbria, Northumberland, Tyne and Wear NHS FT website...


Mind - mental health information and support


For all staff and volunteers across health and care and the public.

Access the Mind website...


Better health - every mind matters


For all staff and volunteers across health and care and the public.

Simple and practical ways to ease anxiety, manage stress, lift your mood and sleep better, through proven approaches like cognitive behavioural therapy (CBT). Find what works for you and keep doing it, because even the smallest actions can make a big difference to how you feel.

  • Wellbeing tips/mental health/life's challenges/supporting others/urgent support

Access the NHS every mind matters webpage...


Zero Suicide Alliance


For all staff and volunteers across health and care and the public.

Zero Suicide Alliance provides you with a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.

Access the Zero Suicide Alliance website...


NHS health A to Z - mental health


For all staff and volunteers across health and care and the public.

Find information and support for your mental health including where to get urgent help.

Access the NHS mental health webpage...

Wellbeing apps

Bright Sky


For all staff and volunteers across health and care and the public.

Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

Access Bright Sky...


Stay Alive app


For all staff and volunteers across health and care and the public.

The Stay Alive app, developed by Grassroots Suicide Prevention, is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

Access the Stay Alive app...
Financial wellbeing

StepChange Debt Charity


For all staff and volunteers across health and care.

Access the free expert debt help and advice...


MoneyHelper Service (formerly the Money and Pensions Service or Money Advice Service)


For all staff and volunteers across health and care.

An organisation who work to improve people's financial wellbeing across the UK, to provide you with free, independent support.

NHS telephone support line: 0800 448 0826
Free and impartial money guidance. Monday to Friday, 8am to 6pm.
WhatsApp: +44 7701 342 744
Webchat: https://www.moneyhelper.org.uk/en

Access the MoneyHelper website...
Financial planning

Financial planning sessions from Affinity Connect


Virtual sessions for NHS staff.

Affinity Connect is offering a series of virtual sessions to help staff navigate financial decisions during career transitions and retirement planning:

  • Planning for retirement: 2 hour 30 minute session to support informed, positive retirement planning. Book here.
  • Taking control of your finances: 1 hour 30 minute session outlining four steps to financial wellbeing. Book here.
  • Effective tax planning for higher earners: 1 hour 15 minute session for staff earning £50k+, covering tax pitfalls, pension limits, and savings strategies. Book here.
  • Understanding partial retirement and pension flexibilities: 2 hour session tailored for NHS Pension Scheme members. Book here.
  • Your pension and the public service pension remedy: 1 hour 30 minute session giving an overview of the key changes from the public sector age discrimination ruling. Book here.

MoneyHelper Service (formerly the Money and Pensions Service or Money Advice Service) - Pensions and retirement


For all staff and volunteers across health and care.

Access the MoneyHelper website...


NHS Pensions Scheme


  • Your retirement options explained (all schemes): 1.5 hour virtual session - for all members of the NHS Pension Scheme. This session is for anyone looking at exploring their retirement options. It will provide information on the different options available to you, how to apply for your pension benefits, eligibility for taking a lump sum and retire and return options. Book your place via NHS Pensions EventBrite page...
  • Member redundancy retirement options: 30 minute recorded virtual session - for any members of the NHS Pension Scheme facing potential redundancy. This session covered a range of topics including: redundancy payments, NHS Pension Scheme benefits, options for retirement in redundancy, and estimates. Watch the recording via the NHS Pensions YouTube channel...
  • Link to NHS Pension member hub, including member events: https://www.nhsbsa.nhs.uk/member-hub/member-events
  • Training or attendance from the NHS Pensions Stakeholder Engagement Team: If your organisation would like to request training or attendance from team at an event at your organisation, please complete the request form and email the team for consideration: [email protected]

Professional wellbeing support

Teams and services here to support you in looking after your health and wellbeing at work and beyond.

North East and North Cumbria staff wellbeing hub
For all staff and volunteers across health and care.

Free, confidential, rapid-access psychological support. Please click here to see a short video from Dr Richard Duggins, Clinical Lead for the Staff Wellbeing Hub, about what the Hub offers and how to access support.

The offer includes:

  • How to get help
  • Wellbeing toolkit
  • Wellbeing support

There are three new groups starting in February and March: ‘Stress-Less’, ‘Communicating Effectively’, and ‘Self-Compassion’. If you are interested in joining one of these groups, please click here to self-refer or email
[email protected]

Access the staff wellbeing hub...

Navigating transition - a self-coaching approach
2 hour virtual session - for all staff and volunteers across health and care.

This empowering session looks at how you can coach yourself to help reach your goals or make sense of something that is bothering you. You will also discover how you can become more self-aware as a coach or leader.

What you will learn:

  • Understand what self-coaching is and the benefits it brings
  • Know what skills are required to be able to self-coach including how to raise self awareness
  • Understand the steps to self-coach and have some models to help guide you
  • Have experienced and practised having a coaching conversation
Book your place via the learning academy...
One-to-one confidential coaching
Between one and four 1 hour virtual sessions - for all staff and volunteers across health and care.

Coaching is about having a one-to-one, confidential, structured conversations with a purpose. Coaching can support you with developing your resilience and wellbeing, going through change, navigating and overcoming situations, looking at career options, enhancing and improving your performance and in many other situations.

Find out more and access coaching via the Boost website...
One-to-one Resilience@Work diagnostic and coaching conversation
Completion of a short diagnostic followed up by a one-to-one confidential coaching session - for all staff and volunteers across health and care.

Resilience@Work (R@W) is a research-based diagnostic tool which can measure resilience as an individual and as a leader. The tool is designed specifically for the workplace and considers the impact of work context on resilience. The questions can be completed online in 10-20 minutes. This is followed up by a confidential individual coaching session where actions to improve and build on current resilience are agreed.

Find out more and access R@W via the Boost website...

Fulfilment at work

Feeling fulfilled at work means more than just completing daily tasks - it’s about having a sense of purpose, being recognised for your contributions, achieving a healthy work-life balance, and feeling comfortable bringing your whole self to work. These experiences play a vital role in supporting your overall health and wellbeing.

Bitesize learning - improve your experience of work
For all staff and volunteers across health and care.

Develop new skills and discover new ways to improve your experience of work with short guides.

Access the NHS Leadership Academy bitesize learning webpage...
Self-reflection toolkit
For all social care and health workers.

Self-reflection tool for social care and health workers aimed at personal growth and team development across every part of social care and health during peak pressure.

Access the self-reflection toolkit via the NHS Employers website...
Job application and interview skills
1.5 hour virtual sessions - for all staff and volunteers across health and care.

Practical, skills-based workshops to support re-employment within or beyond the NHS.


Making your CV or application stand out, by NHS Elect


This session provides practical, step-by-step guidance for health and care staff on how to create impactful CVs and tailored applications for roles within the NHS.

It includes expert advice on navigating the NHS Jobs application system, 'Trac', and offers strategies to help candidates stand out in a competitive recruitment environment.

Complete the module via the learning academy...


LinkedIn and online branding, by NHS Elect


This session offers practical guidance for health and care staff on using LinkedIn and online branding to support career development and professional visibility.

Participants will explore how to build an authentic and strategic online presence that attracts opportunities, supports networking, and aligns with NHS values.

Complete the module via the learning academy...


Interview Skills - Practical


This practical, hands‑on session guides participants through a range of techniques for developing strong interview examples. During the workshop, you’ll explore different approaches, see examples in action, and have dedicated time to begin crafting your own.

Book your place via the learning academy...

Managers and leaders

Managers and leaders are fundamental to creating positive and healthy working environments. This includes the responsibilities of senior leaders, what healthy behaviours look like for the leaders across our organisations and the importance of skilled and supported managers in helping to build and sustain cultures of health and wellbeing.

Coaching your team through change
2 hour virtual session - for health and care team leaders.

This workshop will help team leaders to develop their knowledge and skills when supporting staff through change - including career change. The session will begin by exploring the importance of self-awareness as a team leader. It will cover fundamental behaviours for having a person-centred conversation that can be applied to such areas as wellbeing, personal and career development and problem solving. You will have access to tools and support materials than can be used as part of a conversational approach.

What you will learn:

  • Understanding what a supportive conversation is and its purpose
  • The importance of an empathetic and enabling approach
  • How to establish trust and create a safe space
  • How to provide feedback and validation
  • How to handle emotional reactions
  • Tools and techniques to support with career and transition decisions
Book your place via the learning academy...
Facilitated conversations for team leaders
2 hour virtual session - for health and care team leaders, and any staff involved with facilitating conflict across health and care.

Conflict is inevitable - but handled well, it can be a catalyst for growth, stronger relationships, and better decision-making. Our Facilitated Conversations workshop equips managers with the confidence and skills to navigate workplace tensions effectively.

This session will help leaders to:

  • Foster open, solution-focused dialogue
  • Guide employees to take ownership of resolving conflicts
  • Build a culture of trust, collaboration, and accountability
  • Turn workplace tensions into opportunities for growth
Book your place via the learning academy...
Mental health and wellbeing for people managers (e-learning)
For health and care team leaders.

E-learning guide for people managers on how to effectively promote and support the mental health and wellbeing of team members. The aim of this e-learning course is to show you how to effectively build a supportive environment and increase employee engagement, motivation, and productivity.

Access the e-learning via the learning academy...
Looking after your team's health and wellbeing - manager's guide (presentation)
For health and care team leaders.

Guide to spotting burnout and wellbeing issues within your team and how to intervene quickly and act proactively to support colleagues in team situations.

For a copy of the presentation, email the North East and North Cumbria ICB workforce team: [email protected]
Compassionate leadership for whole system working
For all staff and volunteers across health and care.

Recorded online session by Professor Michael West outlining the importance of compassion leadership on an inclusive work environment and the effect this has on health and wellbeing.

Access the recording via the Boost YouTube channel...
Team Resilience@Work diagnostic
Completion of a short diagnostic followed up by a team event (2-3 hours, up to 30 people) - for all staff and volunteers across health and care.

Resilience@Work (R@W) is a research-based diagnostic tool which can measure resilience as a team. The tool is designed specifically for the workplace and considers the impact of work context in resilience. The questions can be completed online in 10-20 minutes. This is followed up by a team workshop where actions to improve and build on current resilience are agreed.

Find out more and access R@W via the Boost website...

Relationships

Supporting one another and working together with care and compassion helps build strong, connected teams. Positive relationships at work give us a sense of purpose and belonging - key ingredients for both personal wellbeing and a healthy workplace culture.

‘Moments that matter’ digital cards
For all staff and volunteers across health and care.

Digital cards to recognise individuals – happy work anniversary/thank you/happy workiversary/welcome to the team/happy birthday. A personal message can be added. Organisations can add their own logo.

For a copy of the digital cards, email the North East and North Cumbria ICB workforce team: [email protected]
Screenshot-from-2023-10-16-13-32-39

Contact


Pemberton House, Colima Avenue Sunderland Enterprise Park Sunderland, SR5 3XB

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