The NHS People Promise is all about creating workplaces where everyone feels valued, supported, and empowered. Exciting new developments are underway for general practice, including a national pilot, a new self-assessment tool, and a practical intervention bundle – now available via the NHS Futures Retention Hub.
A new GP People Promise Self-Assessment Tool and Intervention Bundle have been launched to help general practice teams reflect on their culture, identify areas for improvement, and take practical steps to support staff retention and wellbeing. These resources are accessible at: https://future.nhs.uk/NHSRetentionHub/view?objectId=108142800.
To support the rollout, a series of interactive learning sessions are being held for general practice teams. All sessions are recorded and open for registration. Topics include:
| Session | Session overview | Registration Link | Date | Time |
| Making Data Count | This interactive session focusses on how to use data meaningfully to drive improvements. We will introduce statistical process control (SPC) as an effective approach to supports decision making. | Register | 08/10/2025 | 12:00-13:00 |
| Launching the EDI Plan for Primary Care | Join us as we launch the Equality, Diversity and Inclusion (EDI) Plan for Primary Care. Discover practical steps to build fairer, more inclusive workplaces and embed EDI principles into everyday practice. | Register | 15/10/2025 | 12:00-13:00 |
| Freedom to Speak Up – Driving Cultural Change and Retention in General Practice | Learn how Freedom to Speak Up contributes to creating safe, supportive environments across the NHS. This session explores its connection to the People Promise, and how fostering openness can strengthen team culture. | Register | 21/10/2025 | 12:00-13:00 |
| Flexible Working in General Practice | Join us to discover how flexible working can support productivity, retention, and staff wellbeing in General Practice. Using case studies and examples, this session introduces flexible working, highlighting its benefits for staff, teams and organisations, and its alignment with the People Promise. | Register | 29/10/2025 | 12:00-13:00 |
| Getting Started with Evaluation | This session introduces a practical approach to evaluation, with a focus on making it relevant, proportionate, and achievable. Learn how to plan and deliver high-quality evaluations that support learning and improvement in General Practice. | Register | 05/11/2025 | 12:00-13:00 |
| Creating a Culture of Kindness: Culture, Civility & Respect | Explore how the values of civility, kindness and respect can shape workplace culture. This session highlights their role in supporting the People Promise and creating environments where everyone feels valued. | Register | 12/11/2025 | 12:00-13:00 |
| The People Promise and Customer Care | Discover how great customer care can strengthen relationships in General Practice. This session links excellent service to the People Promise, showing how it enhances both patient and staff experiences. | Register | 19/11/2025 | 12:00-13:00 |
